Minding your P’s and Q’s

Yesterday, when my friend came over in my hour of need, to stand by my side and provide a shoulder to cry on. Today, when I went to pick up my grandma so she can come and stay with me for a while, I thanked God up there for having granted me the ability to have my own home that can be a haven for my family members whenever they need one.

Today even though I was off from work, I found myself taking calls through out the day and negotiated a contract between people sitting in 4 different countries. An interesting day that I thanked the Good Lord for.

Every day, in fact every time someone does something nice, whether its expected or unexpected, I thank them. It’s a habit that has become deeply ingrained in my psyche. And something that my son has also picked up. It doesn’t take him too long to say “thank you” and “sorry” and “please”. Even his teachers in school has always commented on how he’s the most well behaved kid in his class with excellent manners. Not something that was an accidental outcome, but rather the fruit of daily labor of trying to teach my kid manners because I’ve seen far too many without any. 

Some people tend to underestimate the power of “thank you” and “please”. Even in the work place, a simple note or a quick hit of the reply button to an email with nothing more than a “thank you” has the power to make someone’s day. Far too many managers that I have seen spend more time and energy on pointing out the inconsistencies and the not so great work, rather than highlighting the positive with an appreciative thank you. No manager achieves their targets on their own and the more they acknowledge the contribution of their team, the more their team is generally eager to aid in his/her accomplishments. 

I know of a couple of managers whose underlings will walk the whole nine yard and then some … just so their boss can meet his target. And then there are the one’s whose direct reports are so demoralized that even if they had a good idea or suggestion, they would never bother to actually suggest that to their managers. 

Minding your P’s and Q’s probably has more if not equal importance at work as it does in your out of office social etiquette. Mind them and watch the difference playing out in your life.

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Posted on July 18, 2010, in Uncategorized and tagged , , . Bookmark the permalink. Leave a comment.

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